Respecting family values since 1974, Marie and Nicolas DECKER, Jean-René GRAU and their entire team are your hosts today. This charming house with 41 rooms warmly welcomes you for a calm and gourmet moment, faithful to the spirit of Relais & Châteaux for more than 40 years.
La Cheneaudière is a haven of peace in a preserved and enchanting site.
A whole team is also at your service in our three businesses: hotels, restaurants and spa.
The hotel is open every day of the year.
The reception is open from 7.30 am to 10.45 pm.
Between 10:45 pm and 7:30 am, the night guard watches over your peaceful nights and remains at your disposal in case of need.
The gastronomic restaurant is only open in the evening. It is closed for lunch.
The Nature-Spa is open every day from 9:00 to 19:30. The "Piscine-Famille" area is open from 7:00 am to 7:30 pm.
Day-Spa access is possible from 10:00 am to 7:00 pm.
CHECK-IN / CHECK-OUT
Rooms are available from 3.30 pm on the day of arrival and must be vacated by 11 am on the day of departure (12 noon for junior-suites, suites, top-suites and villa suites).
We are currently carrying out embellishment work in some rooms until the end of the summer of 2022 to make your Cheneaudière even more beautiful. The contractors are only present on weekdays from 10am until 4pm. We apologize in advance for any inconvenience. Please be assured that we will do our utmost to preserve the tranquillity of your stay.
The reservation can be changed or cancelled free of charge up to 5 days prior to arrival by 12 (noon) local time. After this time, the total number of nights reserved will be charged.
Example : a night booked for Saturday can be cancelled free of charge, if notice is given by the previous Monday at 12 noon.
In the event of no-show, the entire stay -including ancillary booked services (dinner, spa-treatment ...)- will be charged as cancellation fees.
Any request for cancellation shall be made in writing.
In the event of administrative closure imposed by the authorities and linked to the Covid-19 pandemic, the deposit paid will be transformed into a 'credit note' of the same amount valid for 12 months. If at the end of 12 months you have not found new booking dates, you can request a full refund of the sums advanced.
Specific conditions for reservation from 5 rooms :
The reservation can be changed or cancelled free of charge up to 14 days prior to arrival by 12 (noon) local time.
After this time, the total number of nights reserved will be charged.
Specific conditions for New Year's Package and Christmas holidays from December 24th to 26th:
For cancellation:
The hotel has 13 electric charging stations (from 11 kW to 22 kW), including 2 exclusive TESLA stations and 2 exclusive PORSCHE stations, accessible 24/7.
In addition, a large number of 220 volt plugs are available throughout the car park and are indicated by signs.
Transfer to / from Schirmeck train station -> La Cheneaudière
Transfer by driver with private car (Please book until 72 hours before arrival) : € 68
(Other stations: contact us)
Transfer to / from Strasbourg-Entzheim Airport -> La Cheneaudière
Transfer by driver with private car (Please book until 72 hours before arrival) : € 195
(Other airports: contact us)
